Wakarta Vendor Agreement
Last Updated: August 31, 2026
This Vendor Agreement describes the terms under which a vendor may list and sell products through the Wakarta marketplace platform.
1. Marketplace Relationship
Wakarta operates as a technology marketplace platform connecting customers with independent vendors.
Unless otherwise clearly stated, the Vendor remains responsible for the products supplied by that Vendor.
2. Vendor Responsibilities
The Vendor agrees to:
- Provide accurate business information
- Maintain applicable registrations and licences
- Provide accurate product descriptions
- Maintain correct product prices
- Maintain accurate stock information
- Pack products appropriately
- Comply with applicable tax and consumer protection requirements
- Comply with applicable food safety requirements
3. Product Quality and Safety
Vendors are responsible for ensuring that products supplied through their store are lawful, appropriately stored and suitable for sale.
Vendors selling food products are responsible for maintaining applicable licences and registrations.
4. Order Fulfilment
The Vendor shall:
- Review incoming orders.
- Maintain accurate product availability.
- Prepare and pack confirmed orders.
- Hand over orders according to the applicable delivery process.
5. Vendor Payments and Commission
Commission, platform charges, delivery charges and vendor settlement terms shall be communicated separately through the applicable vendor onboarding or commercial agreement.
6. Prohibited Products
Vendors must not list products that are illegal, unsafe, counterfeit or prohibited under applicable laws or Wakarta policies.
7. Account Suspension
Wakarta may restrict or suspend a vendor account for legitimate reasons including:
- Fraudulent activity
- Repeated order fulfilment failures
- Unsafe or prohibited products
- False business information
- Violation of applicable laws
- Violation of Wakarta policies
8. Termination
The vendor relationship may be terminated according to applicable contractual terms, subject to settlement of outstanding obligations.
9. Acceptance
By registering as a Vendor and using the Wakarta platform, the Vendor confirms that the Vendor has read and agrees to the applicable vendor terms and policies.